Pawture · Order tracking

Follow their little journey.

Find your order and follow its shipping updates.

Secure order access

Your order, all in one place.

Open My Orders and select your order to view its current status and available tracking information.

View my orders

Already signed in? Go straight to your orders. Otherwise, use the email you ordered with and the one-time code sent by Shopify. No password needed.

Have your shipping confirmation email?

Use the order status link in your shipping confirmation email to open that specific order. Shopify may ask you to verify your identity before showing private details.

Have a YunExpress tracking number?

Find the YT tracking number in your shipping email or order details. Enter it on YunExpress’s official tracking site to see available carrier updates.

Open YunExpress tracking

Opens the official carrier website in a new tab.

Waiting for a scan?

Tracking appears after dispatch. A label can be created before the carrier receives the parcel, so the first scan may not appear immediately. Your order page shows the information currently available.

Personalized, then on its way.

Estimated arrival is around 8 business days from ordering, including personalization. Allow around 12 business days for Alaska, Hawaii and Puerto Rico. These are estimates, not live tracking events.

Shipping information →

Need a hand?

Contact pawturepet@outlook.com with your order number if you need help finding your shipment.

Contact us →